Service & Parts

Keeping your line at 100%, that's the entire job.

Genuine parts, preventive maintenance, retrofits and local engineering support — from our São Paulo team.

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SYSTEM AT A GLANCE

One team, from your first spare part to a full modernization.

Columbia Brasil offers comprehensive support for its product line—from factory-direct replacement parts to service provided by field engineers throughout the country. All services are provided by the company that built the product.

4.000+
Systems under support
Brazil
On-site coordination
Local
The support line

Genuine Parts

OEM parts kept in São Paulo, shipped nationally within 24h for critical items.

Preventive Maintenance

Structured plans built around your production calendar — not ours.

Service capability: Retrofit & Modernization

PLC upgrades, safety redesigns and mechanical refits that add 10-plus years of line life.

Digital Retrofits

Add MES connectivity, remote diagnostics and OEE dashboards to existing Columbia lines.

Technical Support

Portuguese-speaking engineers help diagnose issues and plan the right technical next step.

Service capability: Emergency Assistance

Coordinate the right response for urgent line issues with our Brazil service team.

Built-in capability: Spare Parts
Genuine OEM parts held in our São Paulo depot, with critical items shipping the same day.
Built-in capability: Maintenance Services
Built-in capability: Preventive plans built around your production calendar.
On-Site Technical Service
Portuguese-speaking engineers coordinate service visits across Brazil.
Technical Support
Remote diagnostics, secure line support and root-cause reports.
REQUEST TECHNICAL SUPPORT

Line stopped? Reach our engineers right now.

For an urgent line issue, call or submit this form and our service team will follow up during business hours. +55 19 99894-9432 .

FREQUENTLY ASKED

Support that stays with the line.

From commissioning to upgrades, the same engineering mindset continues after installation.

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Talk to an engineer

Commissioning, training, preventive maintenance, troubleshooting, spare parts, retrofits and performance improvements.